Lodge a Complaint

South African Volunteer Rights Association (SAVRA)

We Stand for Volunteers

Valued. Respected. Protected. Never Taken for Granted.

SAVRA is committed to protecting the rights, dignity, and well-being of all volunteers. This online complaint form allows volunteers to report concerns relating to unfair treatment, abuse, exploitation, or any violation of volunteer rights.

CONFIDENTIALITY NOTICE

All information submitted through this form will be treated confidentially and will only be used for the purpose of assessing, investigating, and addressing your complaint.

1. COMPLAINANT DETAILS

2. ORGANISATION DETAILS

3. NATURE OF COMPLAINT

Select all that apply:

4. COMPLAINT DESCRIPTION

Please explain what happened. Include: What happened? When did it happen? Where did it happen? Who was involved? How has this affected you?

5. EVIDENCE AND SUPPORTING INFORMATION

6. REQUESTED ASSISTANCE

What assistance or outcome are you seeking from SAVRA?

7. DECLARATION

I confirm that the information provided in this complaint form is true and correct to the best of my knowledge.

I understand that SAVRA may contact me regarding this complaint and that my information will be handled confidentially.

Full Name * *
Contact Number * *
Email Address * *
WhatsApp Number
Preferred Contact Method *	Call WhatsApp Email
Are you currently a volunteer with this organisation? *	Yes No
Are you submitting this complaint on behalf of another volunteer? *	Yes No
Name of Organisation / Station * *
Department / Programme
Manager / Supervisor Name (if known)
Organisation Contact Details
Location / Address
Nature of Complaint (Select all that apply)	Being treated as an employee while called a volunteer Unfair treatment Fixed working hours or shifts Being required to work like paid employees Denied breaks or rest periods Required to provide sick notes or medical information Pressure to work while sick Disclosure of private information without consent Emotional abuse or guilt-tripping Intimidation or threats Disrespect or humiliation Use of photos or personal information without consent Other (please specify in description below)
Complaint Description * *
Upload Evidence (Screenshots, Messages, Photos, Documents)	Max file size (Mb): 5 Max number of files: 1
Description of Evidence
What assistance or outcome are you seeking from SAVRA?
	I confirm that the information provided is true and correct to the best of my knowledge. I understand that SAVRA may contact me regarding this complaint and that my information will be handled confidentially. *
Full Name (Declaration) * *
Date * *

By clicking submit, your complaint will be securely sent to SAVRA for review.

SAVRA will acknowledge receipt of your complaint and contact you regarding the next steps.

Email notifications will be sent to: secretary@savra.org.za

SAVRA

Protecting Volunteer Rights. Promoting Dignity. Building a Fair Volunteer Culture.

SAVRA ONLINE VOLUNTEER COMPLAINT FORM